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The missing laptop belonging to Verified Identity Pass, a company operating a Registered Traveler program, was found in the same office where it was believed to have been stolen from. However, the Transportation Security Agency said that it will continue VIP's suspension until further research will be carried out.
The laptop contained unencrypted information about 33,000 of the company's customers. Among the information that could have been used by a thief if he would have gotten a hold of the laptop were names, driver's license numbers, addresses and birth dates. However, some of the most wanted information by people who take part in identity thefts like Social Security or credit card numbers were not listed on the missing device.
It seems that the information on the laptop has not been accessed by anybody since the laptop went missing on July 26. According to the Washington Post, VIP CEO Steven Brill said that “We apologize for the confusion but in an abundance of caution, we treated this unaccounted-for laptop as a serious potential breach. We're glad to confirm that a preliminary investigation shows no personal information was compromised.”
Immediately after the laptop was announced missing, the TSA banned VIP from subscribing any more customers to its service, which is called Clear. The reason for doing this was the fact that the information contained on the laptop was not encrypted, a security threat that the TSA does not tolerate.
VIP said that it has started updating all the security software that runs on its computers and laptops. The company hopes that the process will take only several days, and that the TSA will afterward allow it to operate again.
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