comScore Inc. is one of those companies that are counting
and re-counting everything that happens on the Web. It knows everything because
it tracks everything: all the Internet data that comScore tracks from its
computers offer the company a great deal of insight into people’s online
behavior.
But the Internet marketing company has realized that its
techniques are falling out of use and has decided to change them. Till now the
search market share statistics made by comScore were realized by counting the
entries from the boxes at the web sites run by Google Inc, Yahoo Inc. and other
such search engines. But, this technique was not capable of capturing the
searches that were coming from other web sites.
So, comScore has now decided to also focus on capturing
these searches that are made through other web sites.
With search becoming a more ubiquitous activity across the
Web, comScore is expanding the market view of the search universe to encompass
other searches that occur on the Internet.
comScore's qSearch 2.0 interface will provide clients with an in-depth view
of the search universe in the U.S.
and worldwide that encompasses:
- Core Search Engines -- the five major U.S. search engines (i.e. Google
Sites, Yahoo! Sites, Microsoft Sites, Ask Network and Time Warner Network).
- Top 50 properties worldwide where search activity is
observed, which includes sites such as MySpace, Baidu, and Naver.
- Major "vertical" search locations -- such as
eBay and Amazon in retail and Expedia in travel.
- Partner Search -- searches initiated at partner sites that
redirect the visitor to a search engine site.
- Cross-Channel Search -- counts multiple searches when
employing more than one search tab (e.g. Web, images, news) for a single search
term.
- Local Search -- maps, directions, and local directory
listings.
- Worldwide Search -- includes comprehensive reporting of
worldwide search, with individual country reporting for the U.S., Canada,
Mexico, U.K., France,
Germany, Japan, China,
and Korea. Additional countries will follow.
“Search is no longer the box we’re all used to.” has said
Magid Abraham, comScore’s Chief Executive during a private demonstration on his
laptop and he is right. The traditional search box is no longer the only source
that should be taken into account in the present context.
comScore will continue to publicly report a market share
ranking for search engines known as "core search." These market share
data will use a definition comparable to comScore's previous public search
share reporting. As before, share will be determined using the five major
search engines (Google Sites, Yahoo! Sites, Microsoft Sites, Ask Network and
Time Warner Network) but will now include the partner searches and cross-channel
searches in the total for each property. To keep this metric consistent with
past reporting, searches for mapping, local directory, and user-generated video
sites that are not on the core domain of the five search engines will not be
included in the "core search" numbers.
In July, Google Sites ranked as the top core search engine
with 55.2 percent share of searches among the top five engines. Yahoo! Sites
ranked second with 23.5 percent, followed by Microsoft Sites (12.3 percent),
Ask Network (4.7 percent) and Time Warner Network (4.4 percent).
Also comScore intends to develop a measurement system to reflect
multitasking, meaning someone listening to Internet radio in the background,
while checking e-mail. In comScore’s opinion such measurement is needed because
typically only the active tasks get counted.
The changing nature of the Internet is posing new challenges
to the companies which are monitoring the websites’ traffic.
Last month, Nielsen/NetRatings decided to abandon page views
for measuring the total time spent on the web sites.
The Net measurement company hasn’t said that page views are
irrelevant, but that this is a less accurate method for finding out the web
site’s real traffic and its surfers’ engagement. According to
Nielsen/NetRatings’ latest figures, people are spending most of their time with
their email, instant messages, member communities, online games and global
news. As a result, Nielsen/NetRatings introduced “Total Minutes”, a system that
counters the total time spent by a user on a website
“Total Minutes’ is the best engagement metric in this
initial stage of Web 2.0 development, not only because it ensures fair
measurement of Web sites using RIA and streaming media, but also of Web
environments that have never been well-served by the page view, such as online
gaming and Internet applications,” said Scott Ross, director, product marketing
for the NetView service in a statement at the time.