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The American consumers have the right to know who and why is
tracking their online movement before the actual tracking begins, and should
have the opt-in alternative, not the opt-out one that Internet providers offer
at the moment. This was the subject of the hearing held on Capitol Hill on
Thursday by the House Telecommunications and Internet Subcommittee.
All members of the subcommittee, including Chairman Rep.
Edward J. Markey (D-Mass.), agreed that practices such as that of NebuAd
violate customers’ right to privacy and shouldn’t be tolerated unless customers
are specifically asked to opt-in for the service, which clearly hasn’t
happened.
NebuAd seems to have remained lost in the mist since the
entire controversy broke out, as customers stepped away and inquiries poured
in: “I feel like Galileo when he was viewed with skepticism on demonstrating
that the Earth revolved around the sun,” said NebuAd CEO Robert Dykes, as
quoted by CNET News.
Meanwhile, until Dykes manages to find his way out of the
mist, the subcommittee Chairman discussed how the technology available today
allows for sensitive information regarding the consumer to be used without consent.
Makey said an “opt-in” permission from customers before starting any type of
online tracking is a must, otherwise such practices will continue to raise
privacy concerns.
The current requirements that customers opt-out of the
program is “basically saying silence is consent and as a result you can do
whatever you want with their information,” Markey said, as quoted by the Los
Angeles Times.
NebuAd is an advertising network company that takes Internet
traffic content from ISPs and uses it for targeted advertising. The system however
is considered to break consumers’ right to privacy by tracking their online
behavior without any type of consent.
The company tried to avoid some of the ardent discussions by
releasing a “state-of-the-art online privacy protection for consumers” that
notifies customers about “unprecedented innovations in opt-out technology,” but
strategy that doesn’t seem to impress privacy advocates or subcommittee members
too much.
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