RIM Rushed Into Launching Storm, Users Talk About Returns

By Dee Chisamera
11:19, December 5th 2008
11 votes
Vote this story
RIM Rushed Into Launching Storm, Users Talk About Returns

BlackBerry Storm buyers are probably not very happy these days, as they see their new device getting bashed by reviews. Research in Motion probably expected its phone to be controversial, but what they probably didn’t expect was for it to turn from an “iPhone killer” into another really bad un-BlackBerry-like touch-screen smartphone.

It appears nothing can make the BlackBerry Storm get back on the right track, and the news is not good for RIM, with consumers complaining about a lot of issues, and claiming they plan on returning the smartphone within a week.

One user wrote on the BlackBerry support forums that he returned the Storm after just one week, due to a lot of issues. Among them, the touch-screen keyboard, which he says may have seemed like a good idea, but proved not to be one. Furthermore, he complained about the browser being slow on the 3G network, and about the performance also being slow, even after the last firmware upgrade.

Other users also agreed, and one of them even said he was planning on returning the Storm and going back to his old 8830. “Using the phone was in one word – frustrating,” the user wrote.

In addition to the phone not resembling a true BlackBerry, one user also complained about the customer service and tech support from Verizon. After reporting issues with lag, the phone locking up, and so on, the user complained about the tech support not believing any of the problems reported.

Speaking of that, New York Time columnist David Pogue also wrote about the phone having problems, including locking up, and having speed problems, and reported that Research in Motion refused to acknowledge those problems even when he sent them videos of them.

Smartphones may have bugs, there’s no doubt about it, the only problem is Research in Motion’s BlackBerrys are actually good phones, and the company appears to have been in too much of a rush to release the device before the holiday shopping season kicked in. This resulted in a lot of frustration for users, some of which have reached the conclusion they should go back to their old BlackBerry after days and days of discovering new problems with the Storm.

That doesn’t of course mean that the Storm did not create a 'storm' among consumers always eager to purchase new gadgets. Furthermore, there have also been positive notes about the Storm, so we are far from saying it was a complete failure. On the other hand, the phone did fail to impress as everyone thought it would.

The good news is tech consumers don’t seem to have had any second thoughts on the quality of other BlackBerry models, and those unpleasantly surprised with the Storm will probably get back to their old BlackBerrys.



© 2007 - 2009 - eFluxMedia
dotclear

Other News in Technology

Toshiba Announces New Line Of Products

Toshiba unveiled on Wednesday a new line of products, including DVD players, VD recorders, Internet-enabled sets, and LCD TV combos, including the new line of Regza TV’s. The Regza line will be...

Introducing This Year’s CES

Introducing This Year’s CES

The International Consumer Electronics Show, which starts Thursday, is definitely one of the most expected events, at least for some devoted gadget-fans. As the annual Consumer Electronics Show...

Cisco Releases Home Audio System

  Cisco Systems has decided, as it has stated, to conquer the consumer market as well as it has the professional crowd. Until now, save for the odd attempt at social networking, nothing...

Jobs-less Macworld, Disappointing

Jobs-less Macworld, Disappointing

You can never say that Macworld is boring – but it can disappoint you. Such was the case of the last Macworld, which has been criticized by tech reviewers for the lack of novelty and low...

Asus’ S121 Notebook Fitted with SSD, Windows 7

Asus’ S121 Notebook Fitted with SSD, Windows 7

On Tuesday, Asustek Computer Incorporated introduced an ultrathin, light netbook called the S121, which is fitted with both the yet to be released Microsoft’s Windows 7 operating system and the...

dotclear
Latest videos in Technology
Gadget Show Goes on Despite...
Apple Announces ITunes Price...
Macworld Goes on Without...
Apple CEO says healthy to lead
IIHS: Small Cars Making...

dotclear
Technology You are here: Technology
» Technology   » Gadgets   » Video Games   
E-mail To A Friend Print RSS Text size: Decrease font size Increase font size
dotclear
dotclear
dotclear
Most Popular in Technology
Wikipedia Raised $6.2 Million from DonationsWikipedia Raised $6.2 Million from Donations

» read full story
dotclear

Interested In This Topic?

News Alert will keep you informed. Find out more.
dotclear
Today's Latest News
Low Blood Oxygen on Everest Proved Another Amazing Human CapabilityLow Blood Oxygen on Everest Proved Another Amazing Human Capability

» read full story
dotclear